Refund Policy
Our commitment to fair and transparent refunds
Last updated: August 2025
Overview
At Legal Chanakya, we strive to deliver high-quality legal and compliance services to every client. We understand that circumstances can change, and we have established this Refund Policy to ensure clarity and fairness in all our dealings.
Please read this policy carefully before engaging our services. By making a payment to Legal Chanakya, you acknowledge and agree to the terms outlined below.
Government Fees — Non-Refundable
Government fees, statutory fees, and third-party charges are strictly non-refundable once paid to the relevant authority (MCA, GST Network, Trademark Registry, Income Tax Department, etc.).
These include but are not limited to:
- Ministry of Corporate Affairs (MCA) filing fees
- GST registration fees
- Trademark / patent filing fees
- FSSAI, IEC, MSME, and other government registration charges
- Stamp duty and notary charges
- Any fees paid to government portals on your behalf
Professional Fees — Refund Eligibility
✅ Full Refund — When You Qualify
- You cancel the service within 48 hours of payment and before any work has commenced.
- Legal Chanakya is unable to deliver the service due to reasons on our end.
- The service is not legally feasible for your specific situation and we are unable to proceed.
⚠️ Partial Refund — Pro-Rated Basis
- You cancel after work has commenced but before the service is submitted to the government authority. A deduction will be made for work completed.
- Documents have been prepared but not filed — a 50% deduction of the professional fee applies.
- Cancellation requested between 48 hours and 7 days of payment — subject to work-done assessment.
❌ No Refund — Exceptions
- Work has been completed and submitted to the government authority.
- Rejection by the government authority due to incorrect or incomplete information provided by the client.
- Delay or rejection caused by the client failing to provide required documents on time.
- Cancellation requested more than 7 days after payment with work already in progress.
- Change of mind after service execution has begun.
- Consultation fees and advisory charges — these are non-refundable once the consultation has been provided.
Delays & Timelines
Legal Chanakya provides estimated timelines for each service based on current government processing times. These timelines are indicative and may change due to:
- Government portal downtime or technical issues
- Regulatory changes or policy updates
- Delays in document submission by the client
- Objections or queries raised by the government authority
Delays caused by government processing or client-side document delays do not qualify for a refund. We will keep you updated through your Client Portal throughout the process.
How to Request a Refund
To request a refund, please follow these steps:
- Email us at info@legalchanakya.in with the subject line: "Refund Request — [Your Name] — [Service Name]"
- Include your order/invoice number, the reason for the refund request, and any supporting details.
- Our team will review your request within 3 working days and respond with the outcome.
- Approved refunds will be processed within 7–10 working days to the original payment method.
Dispute Resolution
If you are not satisfied with our refund decision, you may escalate the matter by writing to our senior management at info@legalchanakya.in.
All disputes are subject to the jurisdiction of courts in Lucknow, Uttar Pradesh, India. We are committed to resolving disputes amicably and in good faith.
Contact Us
Legal Chanakya — Corporate Advisors
Email: info@legalchanakya.in
For urgent queries, you may also reach us via WhatsApp or through our Contact Page.